Risk snapshot
A plain-English risk band for chargeback pressure, payout holds, reserves, fraud spikes, and processor review urgency.
Delivery scope
What you receive in the 48-hour operational risk brief.
ChargebackAudit is not a promise to win disputes, release funds, or change a processor decision. The first paid deliverable is a short operator brief that turns redacted merchant facts into a prioritized fix plan.
Likely drivers
The top operational causes to investigate first: fraud/card testing, fulfillment delays, refund pressure, descriptor confusion, policy gaps, support backlog, or campaign spikes.
48-hour fix plan
Three prioritized fixes with what to check today, what to change in the next 7 days, what evidence to prepare, and what metric to watch.
Processor-ready evidence checklist
A redacted checklist for timeline, daily totals, controls, policies, support macros, fulfillment notes, and current remediation actions.
Do-not-do list
Specific actions to avoid, such as inconsistent explanations, mass refunds without diagnosis, account hopping, or sharing unsafe customer data.
Follow-up decision
A recommendation to either self-execute, request a deeper analyst review, or stop because the case is legal, banking, processor-shopping, or release-only.
How payment works
- Run the free browser-side risk check.
- Send a redacted scope check if the case looks in-scope.
- Pay only after scope fit is confirmed.
- Receive the operational brief within 48 hours after accepted intake.
We do not ask for card data, customer lists, passwords, API keys, store login, or full order exports.
What is not included
- No legal, tax, financial, banking, or network compliance advice.
- No guarantee of payout release, reserve removal, lower fees, or account reinstatement.
- No dispute representation, processor negotiation, or new merchant account placement.
- No handling of unredacted customer data, card data, credentials, or private store access.
If you are not sure whether this fits
Use the free check first. If the result says scope check, send the redacted context before paying. Release-only, legal-demand, MATCH/TMF, account-shopping, and processor-placement cases are not routed into the standard 48-hour brief.